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If you would like information about our personal data protection policy in the surveys we conduct, please visit the Our GDPR Policy page.


In this section, you can learn more about the origin and use of the browsing information processed when you visit our website and about your rights, as well as the personal data collected.

1. personal data

CSA may collect your personal data, namely for the management of games and/or for sending you marketing, commercial or promotional offers. CSA is the sole recipient of this personal data.
CSA will use the personal data solely for the purposes stated to the Internet user at the time it is provided. CSA will only share Internet users’ personal data with third parties if they have given their express consent.

Any information that is not characterised as personal data and that you provide to CSA via the Site (comments, opinions, suggestions, etc.) may be used by CSA, without limitation on the right of use and without any compensation for you or any third party. Such information will not be treated as confidential by CSA.

Respect for privacy and rigour in data processing are of great importance to CSA.

We ensure continuous compliance with the code of ethics of research organisations. CSA is a member of Syntec (French professional union for market and opinion surveys). CSA is also involved in establishing a code of ethics for market and opinion research as part of ESOMAR (world association for market, social and opinion research), which brings together survey professionals worldwide.

2. Cookie policy

This section is dedicated to our policy on ‘cookies’.

When visiting our Site, information concerning browsing on your device (computer, tablet, smartphone, etc.) may be recorded in ‘cookie’ files installed on your device, subject to the choices you have made concerning cookies, which you may change at any time.

I. Purpose of cookies issued on this Site

a- Cookies issued on our Site

When you connect to our Site, subject to your choices, we may install various cookies on your device that allow us to recognise the browser on your device for the validity period of the cookie concerned. The cookies that we issue are used for the purposes described below, subject to the choices you have made in the settings of the browser you use when visiting our Site.
Only the issuer of a cookie may read or edit the information contained therein.

The cookies that we issue allow us to:
– compile statistics and visitor and usage volumes for the various components of our Site (sections and content viewed, path, etc.) that help us to improve the appeal and ergonomics of our services;
– adapt how our Site is displayed to match the preferences on your device (language, display resolution, operating system, etc.) when you visit our Site, based on the equipment and viewing or reading software installed on your device;
– store information collected from a form that you have completed on our Site (registration) or information that you have chosen on our Site;
– grant you access to reserved and personal areas on our Site, such as our members areas, using the login details or data that you may have entrusted to us in the past; and
– implement security measures, for example when you are asked to log in again for content or services after a certain amount of time.

b- Cookies issued on our Site by third parties

Cookies issued and used by third parties are subject to the privacy policies of those third parties. We will inform you of the purpose of the cookies of which we are aware and the methods available to you for making choices regarding cookies.

– Cookies issued on our Site due to third-party applications embedded within our Site:

On our Site, we may include computer applications provided by third parties so that you may share content from our Site with other people or show them that you have viewed or have an opinion about content on our Site. Such is the case with the ‘Share’ and ‘Like’ buttons from social networks like Facebook and Google+, etc.

Social networks that provide such application buttons may be able to identify you via those buttons, even if you did not use them when visiting our Site. In fact, this type of application button may allow the social network in question to track your browsing on our Site, simply due to the fact that your account on that social network was active on your device (open session) while you were browsing our Site.

We have no control over the process implemented by social networks to collect information regarding your browsing of our Site and associated with the personal data they hold. We suggest that you read the privacy policies of those social networks so that you are aware of the purposes for the use, namely advertising, of any browsing information that they may collect via such application buttons.

In particular, the privacy policies must allow you to make your choices with those social networks, namely by configuring your user accounts on each network.

II. Your choices concerning cookies

Several options are available to you for managing cookies. Any settings that you change may affect your online browsing experience and your access conditions for services that require cookies.
You may choose at any time to express and change your preferences regarding cookies via the means described below.
You may choose at any time to express and change your preferences regarding cookies via the means described below available in browsers.
You may configure your browser so that cookies are stored on your device or, conversely, so that they are disabled, either systematically or based on their issuer. You may also configure your browser to ask you if you want to accept or disable cookies on an ad hoc basis, before a cookie might be stored on your device (see ‘How to make your choices depending on the browser you use’ section below).

Accepting cookies

Storing a cookie on a device is critically dependent on the device user’s preferences, which they may express and change at any time, free of charge, via the choices offered to them by their browser.
If, in your browser, you have accepted the storage of cookies on your device, those cookies embedded in the pages and content that you have viewed may be stored temporarily in a dedicated area of your device. There, they will only be readable by their issuer.

Disabling cookies

If you disable the storage of cookies on your device, or if you delete those stored, you may no longer be able to benefit from a number of features which may be necessary for browsing certain areas of our Site. Such would be the case if you tried to access our content or services that require you to log in. It would also be the case if we – or our service providers – were unable to recognise, for technical compatibility purposes, the type of browser used by your device, its language and display settings or the country from which your device appears to be connected to the Internet.

Where applicable, we accept no responsibility for the consequences relating to the reduced functioning of our services as a result of our inability to store or view the cookies required for them to function and that you may have disabled or deleted.

How to make your choices depending on the browser you use

For the management of cookies and your choices, each browser is configured differently. It is explained in your browser’s help menu, which will tell you how to edit your cookie preferences.

For Internet Explorer™:

For Safari™:

For Chrome™:

For Firefox™:

For Opera™:

Flash and Adobe Flash Player™ cookies:

Adobe Flash Player™ is a computer application that enables rapid development of dynamic content using the Flash programming language. Flash (and applications of the same type) store the settings, preferences and usage of that content using a technology similar to cookies. However, Adobe Flash Player™ manages this information and your choices via a different interface to that provided by your browser.

Insofar as your device might be used to view content developed with the Flash language, we suggest that you access your Flash cookie management tools from the website

III. Shared use of your device with other people

If your device is used by several people, and whenever one device has several browsers installed on it, we cannot be certain that the services and advertisements intended for your device will correspond to your use of the device rather than that of another of the device’s users.
Where applicable, the sharing of your device with other people and the configuration of your browser’s cookie settings are your free choice and your responsibility.

IV. Glossary

‘Cookie(s)’: a text file that, subject to your choices, may be stored in a dedicated area of your device’s hard drive when viewing an online service via your browser. Cookie files allow their issuer to identify the device on which they are stored throughout the validity or storage period of the cookie.

‘Browsing information’ / ‘Browsing’: information relating to the connection of a device to an electronic communication service at any given time. We may process browsing information under the conditions set out in the Guide, even if we do not necessarily know which device you are using, nor who you are at any given time. This browsing information includes the following:

– IP (Internet Protocol) address of the device connected to the Internet
– date and time when a device connects to an electronic communication service
– URL (/web address) of the originating webpage (‘referrer’) on the device accessing an electronic communication service
– type of operating system used by the device (Windows, macOS, Linux, Unix, BeOS, etc.)

– type and version of the browser used by a device (Internet Explorer, Safari, Firefox, Chrome, Opera, etc.)
– operating language of the browser used by the device
– identifier and content of a cookie file stored by us on the device

‘Personal Data’: within the context of this Policy, this refers to data concerning only you at a given time, regardless of the device that you are using.

‘Device(s)’: the equipment (computer, tablet, smartphone, telephone, etc.) that you use to visit or view a website, an application or advertising content, etc.

3. Terms and conditions of use

Reproduction rights are reserved and strictly limited. 
All reproduction rights are reserved, including for downloadable documents and photographic representations. Reproduction of all or part of this site, on any medium whatsoever, is strictly prohibited without the express authorisation of the person responsible for its publication. Documents may only be copied for information purposes, with the copy being reserved for private use only.

Creating links to
The website authorises the creation of a hyperlink pointing to its content, subject to: 
- not using the deep linking technique, meaning that the pages of the site must not be nested within the pages of another site, but accessible by opening a new window; and
- mentioning as the source of the target content.

This authorisation does not apply to websites that disseminate information of a controversial, pornographic or xenophobic nature or that may, to a greater extent, affect the sensitivity of a wide audience.

This site is published by: 
Institut CSA
French public limited company (SA) with capital of €1,850,461
Trade & Companies Register of Nanterre B 308 293 430
10, rue Godefroy
92800 Puteaux

Publication director: Léda Bontosoglou
Editor: Léda Bontosoglou
Tel.: +33 (0)1 57 00 58 00

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